This letter is a reference explaining the excellent service that Elena & Kevin provided me on two separate occasions. Two years ago I sold my home in Pinon Hills, California. I used Kevin and Elena to place my home on the market and was amazed at how quickly they were able to get it sold. I was very pleased with their efficiency and prompt accomplishments.
Five months ago I decided I was ready to purchase another home and though I had several personal obstacles, Elena and Kevin were able to help me locate the perfect home, complete the loan process and make my dream of being a home owner a reality once again.
To anyone considering selling a home, purchasing a home, or investing in any property I would highly recommend this Team without any hesitation. These two are able to put a personal touch on the real estate business while handling every transaction in a professional way which makes the process a smooth and positive experience.
I will be in the market to purchase another home in approximately two years and there is no doubt in my mind that I will be using Elena and Kevin again to handle my important endeavor.
1. What did you like most about the service you received from Elena & Kevin? Service was very personal and attentive. Extreme attention to detail and anticipation of next steps.
2. Were you satisfied with Elena & Kevin's follow-through & the manner in which they explained the Real Estate transaction process to you? I am extremely satisfied with the service and the process. It has become increasingly more complicated through the years to do real estate transactions.
3. If there were anything you would change, what would it be? I would not change a thing. Service was excellent.
4. In the brief statement, please comment on the experience you had with Elena & Kevin? Elena and Kevin are extraordinary profession individuals. They are polite, attentive, and caring. I have done several transactions with them. They are excellent individuals.
About 4 years ago my husband and I were looking to buy our first home. We were referred to Elena Quijano through a friend, and all I can say is that Elena was amazing! As a young, first time buyer, she was available in person and on the phone at all times to answer all our questions, walk us through the process of an FHA, and helped us compete against a cash only market. With Elena, we were able to get our offer accepted and buy our first starter home. Four years later, as our family grew so did our need for a larger home. We knew exactly who to call to help us sell and buy! Elena understood our need to make a smooth transition from one home to another. She found us the perfect home for our growing family, with all the features we were looking for. Again, she helped us compete against multiple offers to get our offer accepted. Now our as excitement grew so did our anxiousness to sell our current home. With Elena we knew not to worry because we knew we were in good hands. 9 days after listing and multiple offers later, our home was in escrow. Elena was there for every step of the way from inspections, to appraisals, and most of all to be there to listen and answer our phone calls. We recommend her to anyone we know interested in buying or selling.
The Lopez Family